FAQ Answers to General Questions 1. What is FlashPioneer Chat Software? 2. Why Flash Chat needs a sever (Red5 or FMS)? 3. Who can use FlashPioneer Chat Software? 4. Can you install it for me? 5. Is there any Flash Chat in live? 6. How can I make Flash Chat run on my computer? 7. I was interested in your new Flash Pioneer product. But, I'm confused with the server requirements. 8. My web host hasn't been installed Flash Media Server. Can Flash Chat run on my computer? 9. I run on a Windows 2003 server. Can Flash Chat run on my computer? 10. My web host is a shared server without Flash Media Server, what can I do? 11. How can I open video in chat? Answers to Design Questions 1. Can you make a skin to fit my site? 2. Can I design the skin by myself? 3. Can I replace logo? 4. Can I customize the chat room? 5. Can I add sound and video module into my Chat? Answers to Purchase Questions 1. If I buy FlashPioneer Chat software, can I update freely? 2. Can you develop new features for me? 3. If I buy a 50 user license initially, how much should I pay when I update to a 100 user license? 4. What does User License mean? 5. I'll purchase a 50 user license, but 6 months later, how much will I be charged for update? 6. I want to purchase 2 licenses, any discount?